MSc Psychotherapeutic Counsellor

BACP Registered and Accredited Member


My name is Caroline Marshall and I work in private practice in Stafford.

I am a professionally qualified, registered and accredited member of the British Association of Counselling and Psychotherapy (BACP).

I hold a fully enhanced DBS check previously know as a CRB check.

Background Information

I started out in the industry in 1996 as a volunteer for Victim Support, supporting victims of crime. During this time I realised how much I loved helping others and decided to embark on gaining some counselling skills and after that I was hooked.

I have volunteered for EMERGE (working with adult survivors of abuse as children); The Dove Service; The Stafford and District Bereavement and Loss Support Service (working with individuals struggling with bereavement, loss and long term illness and Staffordshire Women’s Aid counselling women survivors of domestic violence.

I have previously worked for a primary care service that received referrals from GP surgeries and the secondary care sector.  I worked as a therapist in this setting, counselling clients referred for moderate to severe presentations of Depression and Anxiety.  

The training, knowledge and experience I gained through working in these sectors have been really valuable to me personally and in my work with vulnerable people.  I feel privileged to have chosen this profession and every client I have been fortunate to work with has given me so much in being able to share their own struggles in life with me.

As a result of my experiences with clients over the years, I am now competent working with most presentations that have included anxiety, stress, depression, abuse, panic, OCD, bereavement, loss, long term illness, low self esteem, trauma, termination, miscarriage and general relationship difficulties.  I also have interest in many other areas, as can be seen on your right.  I was able to witness how these issues affected people physically, emotionally, behaviourally and psychologically.

Current Practice – I work with Adults over 18 years of age

In my private practice, I offer a professional, safe, supportive and confidential space to those who wish to work through any problematic issues they may be experiencing. 

Life can feel overwhelming at times making you feel more vulnerable than usual. If you feel like this, it can help having someone to talk to who can listen.

This first step takes courage and is the start of you trying to move forward with your life. Sometimes it is hard to do this on your own and that’s where counselling can help make sense of your situation.

My aim is to provide the right environment for you to work through any difficulties you are experiencing in life and to reduce any distress these difficulties may be causing you. It can be really hard sometimes to know how to move forward and counselling can help you make some sense of your situation.  

I have developed a style that adapts to client need and when we meet for the first time I will be interested in knowing why now, what you hope to achieve in therapy and how we might work together. 

I firmly believe that we all have the potential to change but we sometimes need a little help and guidance in knowing how to do this. I would say that when people can understand themselves better and are able to see that they have the power to change things, that is generally a start in their road to recovery. I am reminded every time I see a client just what a privileged position I have in being able to be alongside them as they move forward in life.

I work in Stafford and the office is located within walking distance of the town centre. There are a number of free parking spaces surrounding the building for a time limited period which would be sufficient for a session visit.

The office is also minutes away from a bus stop (Greyfriars) which is on the main route for buses arriving from the north and south of Stafford as well as Newcastle under Lyme and Stoke on Trent.

I offer short or long term sessions depending on what is best fit. I offer sessions whilst they are of benefit and are in your best interests.

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